Delivery Timeframes

• Major Cities (Karachi, Lahore, Islamabad): 2-3 business days
• Other Cities: 3-5 business days
• Remote Areas: 5-7 business days

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order weight.
• Free shipping may be available on qualifying orders — check our current promotions.

⚡ Note: Orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order is shipped.

Return Eligibility

• Returns accepted within 7 days of delivery
• Item must be unused and in original packaging
• Item must be in the same condition as received
• Proof of purchase (order ID) required

Non-Returnable Items

• Undergarments and innerwear
• Beauty and personal care products (opened)
• Customized or personalized items
• Items marked as final sale

• Refunds processed within 5-7 business days after return inspection
• Refund issued to original payment method
• COD orders refunded via bank transfer or mobile wallet

📧 To initiate a return, email us at apex.onlline@gmail.com with your Order ID and reason.
Our team will respond within 24 hours.